Overview of Community Champion Roles

Overview

This article provides definitions for all of the roles that are relevant to Community Champion leaders and their response teams within the CarePortal interface. As a reminder, Community Champions are organizations, schools, businesses, or other groups that wish to help meet specific requests they choose through partnering with specially-trained churches who are local to the family in need. Champions receive a public page and leader dashboard, which empowers them to develop a culture of meeting needs as an organization. 

Intended Audience

Community Champion Admin, Team Leader, Champion Responders; Connecting Church Leaders; Local Network Leaders

Roles Included in this Article

• Champion Admin
• Champion Observer
• Team Leader
• Champion Responder
• Connecting Church Leader

Champion Admin

The Champion Admin is the main point of contact for their CarePortal account. They have master dashboard access to the settings and preferences for the entire account, which includes creating and managing response teams, adding response team leaders, and approving new members who join their teams through the custom kiosk page. 

Champion Observer

The Champion Observer is part of the main leadership team of a Community Champion but is not the main point of contact for their CarePortal account. They have the same level of dashboard access as the Champion Admin(s) except for the ability to edit the main account's settings.  

Team Leader

A Team Leader is associated only with their individual team and not on the leadership team of their champion's main CarePortal account. Each team can have more than one leader, which allows them to login to their own dashboard, containing the ability to upload, manage, and activate their own Response Team. The Champion Admin is able to provide support to each Team Leader and their Response Team, including the ability to manage or edit the Response Team's account as if they were the Team Leader.

Champion Responder

A Champion Responder is an individual who is part of one, or a few response teams (under the oversight of the team lead). Responses from these individuals will follow the rules defined by the Champion Settings. When activated, each responder will receive an email notification for the request giving them the options to Pray, Follow, or Share the request.