Overview of CarePortal Roles for Church Leaders & Responders

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    Jack Hunt

    How do I change our church's address?  We've recently moved into a new facility.  -- Pastor Jack Hunt

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    CarePortal Training

    Hey Pastor Jack!

    Your church's Primary Point Person can update the church address within the settings tab in their dashboard. 

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    Sandra Flach

    What is the role of "Church Coordinator"? It came up when I went to assign a new primary point person. And can we have more than one primary point person?

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    CarePortal Training

    Sandra, the Church Coordinator role is one that is used for the Child Wellbeing App (an international specific app). It does not pertain to any US based roles. This will be hidden shortly. 

    And you cannot have multiple Primary Point People, just one. 

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    Claire Hall

    Do Team Leaders get cc'd when another Team Leader on the same team responds to a request or just when a response team member on their team responds? 

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    CarePortal Training

    Claire, yes! When a Team Leader responds to a request, the other Team Leaders for that team are cc'd on the thank you for responding email.

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