In ordinary times, agencies serving vulnerable populations are overwhelmed by needs, and often have limited resources to obtain assistance. In brutal times, like the COVID-19 crisis, the needs and the pressures dramatically increase both for the staff and those who the agencies serve. CarePortal and local churches are here to help. CarePortal – www.careportal.org – is currently active in more than 200 counties across 21 states with more than 2,300 churches having served more than 58,000 children.
Prospective Requesting Agencies, Agency Exec, Agency Rep, Agency Worker
CarePortal, in coordination with the US Department of Health and Human Services, has expanded its services by developing a Disaster Relief platform. This web-based and mobile app platform will allow public and private agencies (such as child welfare services, Adult Protective Services and hospitals) to enter requests of vulnerable individuals and families for response by the local church to meet those needs.
CarePortal can be accessed by a caseworker or advocate in an approved requesting agency that knows, firsthand, of an individual or family in crisis and who can use one or more of the following services:
- Support an Emergency Worker | Connect to provide basic needs to keep life going in this crisis.
- Alleviate Food/Essentials Insecurity | Provide or deliver food to those who are isolated or unable to care for themselves.
- Stabilize Housing Insecurity | Provide rent, utility assistance or emergency shelter assistance.
The CarePortal Disaster Relief Resource is provided at no cost to your agency. If your agency would like to apply to become an approved requesting agency, please take the following steps.
Simple Agency Process
- Go to careportal.org to complete an application with some basic information. A CarePortal representative will reach out and guide you through the rest of the process.
- Once your expedited application has been approved, we will train your staff through scheduled live webinars and videos accessible on the website - again, a simple process.
- Caseworkers can then enter requests, either through the website or a mobile application, in one of the three targeted needs of supporting an emergency worker, helping with acute food crisis and avoiding homelessness. A supervisor in your agency will ensure no confidential information is shared in the request and approve the request. The request is then sent to local churches in your area for a response.
- A church that is able to meet this need will respond directly to the caseworker to arrange for the best way to connect with the family to meet the need.
- Once the need has been met, the caseworker will close the request.
Questions and Media inquiries email: email@example.com
Audrey Deckinga, CarePortal Director of Agency Partnerships.