This article discusses The Grid used by CarePortal to describe the full spectrum of child welfare engagement based on stages and tiers. A printable handout tool is available as well for uses in training and clarity.
CarePortal Church Leaders, CarePortal Field Team, Agency Leaders
Included in This Article
Overview of The Grid
To understand the types of requests you might see come through CarePortal, we have a tool called “The Grid.” The Grid illustrates the full spectrum of child welfare with four general ways we can get involved, which often include avenues of ministry that many might not think of being connected to child welfare at all, like sex trafficking and homelessness. The Grid also identifies three on-ramps for engagement. Each tier requires deeper relationships than the one before it.
From the agency’s perspective, each tier represents a few more hoops to jump through for a responder to be approved for access to the family or child.
Tier 1: Tangible Needs
Examples: Beds, Diapers, Clothes, Home or Car Repairs, Utility Assistance
This is the level where every single one of us can do something to love the least of these and to stand up for the most vulnerable and is often the best starting place for the majority of people to get involved. Families and children with these needs are most likely in crisis, poverty, or facing situational financial hardship. Tier 1 requests through CarePortal are based on clearance and approval procedures decided by the church, which can be customized in the church's account settings.
From an agency perspective, Tier 1 requests represent opportunities to serve families and usually do not require anything outside of a signed release of information by the client or caregiver, allowing for direct contact with a community or church responder.
Tier 2: Relational Needs
Examples: Mentoring, Babysitting
Tier 2 requests are only sent to church responders who have been approved by the agency that is making Tier 2 requests. This usually requires a background check with that agency or the completion of a volunteer orientation.
Agencies can identify Tier 2 requests based on whether they need to require their own approval process for vetting volunteers who would be able to respond.
Tier 3: Familial Needs
Examples: Safe Home Placements, Foster Placements, Adoption Placements
This is the deepest level of engagement, and so it has more requirements built in, which are also controlled by the requesting agency. Clearances at this level would likely include in-depth training, a home study, and a foster license.
Click here to download the printable Interactive Grid Handout.