Please summarize the reason for your ticket in a few words.
Please enter the details of your request. Be as specific as possible! Please check https://status.careportal.org/ to see if your issue has already been reported.
Urgent: Use this if you believe there is a critical issue affecting most or all CarePortal users. High: Use this if you believe there is an issue related to a core CarePortal function affecting a large amount of users. Normal: Use this for reporting normal issues, request for training and reports and generic questions. Low: Use this for requesting feature requests and enhancements or anything that isn't time sensitive.