🏛️ Agency Data Related Questions

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Estimated read time: 5 minutes

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Overview

CarePortal has added several important questions to the request process so that data can be used to conduct longitudinal studies (Flag: consider plain language — e.g., "track outcomes over time") and improve CarePortal's outcomes reporting. No case-specific data is shared publicly — only aggregate data is used. All Agency-specific data is available to Agency Admins for internal review.

If an Agency has a policy that would prevent caseworkers from answering these questions, the Agency can opt out and these questions will not be shown to any caseworker.

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Intended audience

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Included in this article

• Agency settings
• Case ID question
• Race/ethnicity questions
• Outcomes/impact questions

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Agency settings

Agency Admins can adjust their Agency Settings from the Settings page.

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Case ID question

Collecting the internal Agency identifier allows specific requests in CarePortal to be matched with specific cases in future studies. This creates the opportunity to validate outcomes.

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Race/ethnicity questions

These questions are added to the request submission process and match the questions asked by AFCARS (Adoption and Foster Care Analysis and Reporting System).

1. What is the race of the child(ren) involved in the request?

• American Indian or Alaskan Native
• Asian
• Black or African American
• Native Hawaiian or Other Pacific Islander
• White
• Two or more races
• Unknown
• Children are of different races
• Declined

2. Is/are the child(ren) involved in this request Hispanic-Latino?

• Yes
• No
• Unknown
• Children are of different ethnicities
• Declined

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Outcomes/impact questions

When a request is closed because a caseworker confirms a Church met the need, CarePortal will ask the following questions. The first two use a dropdown scale ranging from Strongly Agree to Strongly Disagree.

1. To what extent do you agree that partnering with the faith community through CarePortal on this request made you feel more supported in your work?

Note: If the caseworker agrees, an optional text box appears asking, "How did you feel supported?"

2. To what extent do you agree that meeting this request helped improve the well-being of the family/child(ren) involved?

Note: If the caseworker agrees, an optional text box appears asking, "Please share how this experience impacted the family."

3. In your opinion, what are the most critical needs of the family now that this request is met? (Select all that apply)

• Counseling
• Daycare
• Job skills/placement
• Parent mentoring/support group
• Relational connection/support
• Respite/babysitting
• Safe housing
• Substance abuse treatment
• Transportation
• Not sure
• Other (text box)

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The following purpose statements ask additional follow-up questions when a request is closed. Each is answered on a scale of Strongly Agree to Strongly Disagree. If a purpose statement is not listed here, it does not ask any additional outcome questions beyond the ones above.

Help Make a Foster Care Placement

• In your opinion, to what extent do you agree that meeting this request helped place the child(ren) in a foster home?

Help Make a Kinship Placement

• In your opinion, to what extent do you agree that meeting this request helped place the child(ren) in a kinship home?

Help Make an Adoptive Placement

• In your opinion, to what extent do you agree that meeting this request helped place the child(ren) in an adoptive home?

Help Preserve a Foster Care Placement

• To what extent do you agree that meeting this request helped preserve the current placement of the child(ren)?

Help Preserve a Kinship Placement

• To what extent do you agree that meeting this request helped preserve the current placement of the child(ren)?

Help Preserve an Adoptive Placement

• To what extent do you agree that meeting this request helped preserve the current placement of the child(ren)?

Help Prevent a Child from Entering Foster Care

• To what extent do you agree that meeting this request helped prevent the child(ren) from entering foster care?

Help Reunify a Bio Family (Flag: verify platform label — "Bio Family" or "Biological Family"?)

• In your opinion, to what extent do you agree that meeting this request helped reunify the child(ren) with family?
• Note: If the caseworker answers "Strongly Agree" or "Agree," they'll be asked: In your opinion, did meeting this need help speed up reunification of the child(ren) with family?
  • If they answer "Yes, it did speed up the time": In your opinion, by how many weeks did meeting this need help speed up the reunification of the child(ren) with family?
  • If they answer "Too soon to know or can't know": a follow-up email will be sent 45 days later to see if the caseworker can provide a Yes or No answer.